by Saiyyidah Zaidi-Stone (MC11)
We are all seeing an increasing number of professional articles and academic journals regarding happiness in the workplace, but does it really matter? Well, when the Harvard Business Review is writing about ’The Economics of Well-Being’ and independent research confirms that firms with a higher level of happiness amongst employees experience a higher level of profitability we pay attention.
The problem is that while money is easy to count, happiness is a tricky thing to measure. In many ways the impact is like the change from black and white TV to colour- it can be revolutionary. Embracing workplace happiness may require a leap of faith but from working with corporate and public sector clients it’s a pretty short leap and provides the basis to nurture a stronger bond between employee and organization. Imagine the impact of knowing that what some of your employees really want is fruit bowls in the kitchen rather than a monthly night out? A small intervention which saves money and gives staff what they want rather than what you think they need. Research confirms that companies which provide genuine emphasis on not just making a profit but also on positivity increase loyalty; reduce attrition; enable higher creativity, motivation and confidence whilst increasing productivity. It’s a no brainer to me!
As a business coach how do you take this new knowledge and apply it in the coaching context to enable your coaching clients (and their teams) to maximise performance and productivity?
As a positive psychologist I am familiar with many positive psychology questionnaires used in the workplace and for me one of the best is that created by Jess Pryce-Jones and her team at iOpener. The People and Performance Questionnaire is easy to grasp and provides results framed around the framework of the 5C’s: Contribution, Conviction, Culture, Commitment and Confidence. On 18 April 2012 on behalf of Meyler Campbell I hosted a coaching fishbowl where we were privileged to witness Jess coaching with the tool. Without going into too much detail lets just say that the insights created for the coachee through the use of this tool were incredible. The attendees were mesmerized and many had questions relating to the use of the tool and the impact on the coaching session. The use of questionnaires in coaching sessions increases insight and awareness for the coachee and enables the coach to serve the client better through the rich information available for discussion. Given that many of us are already using personality and strengths tools within the coaching setting I see the iOpener tool as a significant addition.
Following on from the success of the coaching fishbowl Jess has made an extraordinary offer to Meyler Campbell Business Coach graduates. The full accreditation for the use of the iOpener tool for organization development, team and individual coaching usually takes 2 days and costs £1500.
In recognition of the calibre of Meyler Campbell business coaches Jess has offered a one-off online webex to accredit anyone wanting to use the iOpener People and Performance Questionnaire on a 1:1 basis only. This will take place on 14 June 2012, 5pm. You’ll get 3 credits to use the tool and be asked to do a small write up to achieve accreditation as a coaching practitioner. The cost would be a minimum £100 donation to the Art Room, a charity which offers art as therapy to children to raise their self esteem, self confidence and independence www.justgiving.com/theartroom. Once the donation is made business coaches are then asked to email Racheal.firstname.lastname@example.org with the name in which the donation. You will then will receive information on how to join the online event. There is limited availability and donations should be confirmed by 7 June 2012 to secure a place.
Assessing well-being can serve many purposes beyond merely enhancing well-being- it can be used to re-craft jobs, negotiate development challenges and build relationships with colleagues and superiors tools like this often play a central role in business coaching- my advice is for you to take up this offer as soon as you can!
To find our more about the People and Performance tool go to www.iopenerinsitute.com. There’s a free mini report so you can see what you’ll get.
Dip Arch, RIBA, FILM, FAPM, MSc (Dist)