Posts categorized “Changing Individuals”

A call to arms: if as coaches we want to make a REAL difference: let’s seize the Legal Education Training Review (LETR) opportunity

by Meyler Campbell

For years good business coaches in the legal sector have often been the ambulance at the bottom of the cliff, now it’s at last our chance to be the fence at the top. Much of the misery, or confusion, we see in our coachees is caused the fact that traditionally, in complete contrast with say the accounting profession, even the most basic management skills (eg. how to give feedback properly) were not, some honourable exceptions apart, taught in legal training. And coaching was not included, taught, or even mentioned. Now we have a once in our working lifetime opportunity to fix that: the Legal Education Training Review (LETR) is coming to a close after a long period of searching scrutiny and we have been invited, indeed encouraged, to comment on the final draft report.

 Tactically, while Meyler Campbell would be happy to co-ordinate as much of the profession’s input as we can, we have been advised this would be unwise, as it would then be treated as only a single submission – much better for the powers that be to see the breadth and range of professional power behind as many as possible separate submissions, no matter how short. Also it’s good business for the major names in coaching in the legal sector to stand up and be counted, be respected as serious contributors to the profession, named in the report.

But we all care about our work far beyond the simple business sense of it – many people come into business coaching to make a difference, well here’s a chance to leave a legacy not just for one year, or ten, but for decades to come, and to make a positive impact on thousands of lives, and the hundreds of thousands of people with whom more focused, effective and fulfilled lawyers will then come into more positive daily contact.

For more info on LETR please go to http://letr.org.uk/about/faqs/#faq1.

http://letr.org.uk/publications/briefing-and-discussion-papers/

Your submission must be in by 28th September 2012

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Alternative Business Coaching Philosophies – individual and team performance improvement

by Simon Jones (BC11)

Contrast these two coaching philosophies – one where the fact that assume you can only change 20% of a person’s behaviour means that if you work out where they are now you can assess whether a 20% improvement gets you to the end point you want and whether that person is worth investing in; and the second approach which is anchored more in the power of the individual to have an instrumental role in improving their own performance and then crafting a strategy around getting that 20% improvement and what opportunities that creates. Just for the avoidance of doubt it is the latter that I ascribe to and focus my coaching interventions on.

This should also be put in the context of measuring the overall effectiveness of a team versus the maximizing the performance of each team member. While there is clearly a threshold below which performance does become an issue and a question of how long you wait for the desired improvement, this is balanced by the need to allow for cyclical performance elements of team performance.  This refers to the situation where individuals can be up or down against plans at different times, but what matters is whether the team is moving forward and each individual contributes in the best way they can and over the long run proves valuable to the rest of the team.  Patience with this can depend on how willing individuals are to recognize where they are in that cycle, their awareness of whether things could change and openness to coaching so they are not seen as a drag on the rest of the team.

Business Coaching then provides an essential element to help the individual work effectively in their team – pulling on their own resources and intuition to provide lasting improvements to to the way they approach their work.  This is different to a mentoring type approach where mentor can be seen to be potentially providing answers that should have been provided by the individuals themselves, creating dependence on their input, confusing line management processes, triggering defensive reactions of some members of the team and not generating sustainable performance improvement or buy-in and engagement to any change programme that the mentoring was supposed to be part of.  Some mentors can also have their own agendas that are difficult to manage.

There really does have to be clarity and trust between all parties if coaches are brought into a corporate environment – there should be no ambiguity about whether it is there truly to help an individual address issues that will improve their effectiveness and help them meet their own career goals or more assessment and peer comparison related as an input into other organisational decisions.  No point trying to offer a solution to a problem to someone who doesn’t recognise that the problem exists.

Psychometrics and their value in Business Coaching

Psychological personality has vast influence over the team dynamics as well as the way we perform as individuals. There are various studies into the relationships between personality and professional success, lifestyle or use of social media. This relationships and linkages can be better understood through the use of psychometrics, i.e., an interpretation of quantitative tests which measure psychological variables such as intelligence, aptitude and personality traits.

To become a better leader, manager, or a business person, individuals need to develop their self-awareness in order to understand their true potential and the impact they have on those around them. Psychometrics is used by Business Coaches to help individuals understand their personality, ability, and to develop their talent, encourage career progression or motivate themselves and their teams.

Bruce Peltier in his book “The Psychology of Executive Coaching: Theory and Application” states that:

“Assessment is an essential element of executive coaching”

One of the most popular assessment tools used by the Business Coaches is “disclosure-feedback model of awareness”, also called Johari window (figure below). It is used to provide comprehensive feedback to the executive and coach and the goal of the model is to move knowledge from cells 2, 3 and 4 toward cell 1 and to make this cell larger.

The Johari Window

Psychometrics can add great value to Business Coaching. The Coach can understand the client better, choose a coaching approach that builds faster and more effective rapport with the client, and can identify potential areas that require more attention at early stage. This way rapid progress can be made more efficiently and chances for any mistakes and omissions are minimized. It also enables them to get a better understanding about how people communicate, manage, lead or follow.

During conducting of the assessment the clients can receive a feedback that could be negative and uncomfortable. It is therefore essential to have clear discussion about confidentiality and the kinds of reports the Business Coach will use.

In order to maximize effectiveness, Coaches must have a good understanding of research basis for psychometric tools, which as well as providing great benefits, could potentially lead to some unfortunate unforeseen circumstances, e.g., used as capability assessment when the tool used is purely about motivation or preferences; used to identify weaknesses as opposed to ways of improving performance. Both in my business career and as a coach I have built an awareness of a several psychometric tools and their use and potential miss-use. There are cases in the US where organisations have been sued for using poor or discriminatory tests in assessment situations.

There are a very high number of psychometric tests in circulation, and the Business Coach must choose the approach that is soundly-based on strong theoretical and scientific foundation that is appropriate for the goal the client is presenting.

The key determinants of reputable tests are:

  • Objectivity – Results not influenced by administrator’s personal preferences or biases. 360 instruments almost always have an inherent later bias
  • Standardised – Each test uses a standard procedure and test results compared with known benchmarks
  • Reliable – Test comes up with the same results time after time, i.e., stable over time and not subject to transient mood or situation
  • Valid – Actually measures what it claims to measure
  • Discriminating (not discriminatory) – Showing clear differences between individuals on the behaviour being tested

Good examples include Management Development tool called Myers-Briggs Type Indicator (MBTI), Occupational Personality Questionnaire, series of tools run by Cambridge Psychometrics, Schein’s Career Anchors (applied to Career Coaching situations) and strengths inventories such as Inspired Leadership and Strength Scope, Belbin, Firo-B and Motivational Maps (a tool that builds on psychometrics to improve team dynamics as well as individual performance and effectiveness).

The tool I have leveraged most in my coaching career so far is MBTI. The main strengths of MBTI in coaching are lying within its simplicity. It is fairly easy for the client to understand the structure and process of the testing. MBTI describes what happens to the individual under pressure and offers specific solutions, which are based on research and tailored to each individual, so the stressful situations can be managed as effectively as possible. This technique also provides tools and guidance for best way to match Coach and Client, which is essential when considering hiring a Business Coach.

I look forward to learning most about how to get the most out of the use of psychometric tools and especially their application in team building and development situations.

 

 

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Five Common Referral Errors and How to Avoid Them

By Stephen Newton (MC03)

Robert Middleton at Action Plan Marketing, based in California, has just posted an article of mine on his blog.  It is on the topic of business referrals.  It can be found at http://www.actionplan.com/blog/241-referral-errors.  The article links to the website for my forthcoming book “The Professional’s Guide to Business Development” (www.professionalsbusinessdevelopment.com). I hope you find it useful.

 

 

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Don’t be a Pawn on a Board

By Dena Arstall (BC11)

Last month, I made the difficult decision not to apply for a senior board position in the racing industry. It was a position I had aspired to and for which I was qualified. Moreover, someone, who I hugely respected in the selection process, had suggested I put my name forward. What was stopping me send in an application at the very least? I decided to examine my motives in a broader context.

Recently, I attended a ‘Women in Racing’ meeting. The topic of women on boards had been addressed, along with the failure of the industry to recognise the skills a woman can bring to the boardroom. Perversely, many of the best conversations between women take place in the sanctuary of the Ladies’ cloakrooms and many truths are expressed in these unofficial meeting rooms. A few of the incumbents were discussing the event and seemed demotivated by the boardroom discussion.

“Why do senior women assume that all women want to be on flipping boards?” Cubicle 1 exclaimed

“I agree. I just came to share ideas and meet other women in the industry”, Cubicle 2 rejoined

“I am not here to fill quotas”,  articulated Cubicle 3 over the drone of the hand dryer.

I now had reason to consider these sentiments. What did I really want? It is a question that coaching clients often ask and needs careful unpicking.I decided, on reflection, I was trying to serve the racing industry. Taking this position might achieve this but was it suited to my skillset? I re-read the executive description and decided not. I also formed the impression that the role was neither creative nor expansive and might not exist in two years time. Was this what I was aspiring to?

I reminded myself what made me interested in applying in the first place. One answer is that I was flattered to be considered a potential candidate… not a basis for a decision. More important, perhaps, was the fact that I had been asked. This gave me a certain obligation to consider the role. This obligation was intensified by my knowledge that the Davies Report would put an onus on this employer to hire a woman candidate if possible. I realised i was fulfilling a gender obligation: namely as a suitable candidate I had a duty to apply. This disturbed me. My ambitions, unconsciously, were being gender motivated. I felt, I should apply despite having logical and instinctive reasons for not doing so. Indeed, I would have to stand off existing committees that were important to me and which satisfied my wish to help the industry I cherish. Increasingly, I am finding with coaching clients, there are current gender expectations of women that push them into accepting roles they are unsuited to and do not want. I was now experiencing this first hand.

To be authentic and get the most out of a role, you must genuinely want it. Do not accept it because of a feeling of obligation that will be articulated by the words,” I should do it”. I sit on racing committees and boards because of a genuine desire to make a difference in an industry I care about. That same desire gives me license to relinquish roles I am not suited to in any other way than being a women. To follow a blind pursuit of the boardroom, not only demeans my aspirations, but those of women in general. We can all become pawns on boards, but self awareness will ensure that we play at a higher level.

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It’s All in the Mind – Neuroscience & Coaching

by Liz Gooster (MC11)
 
Neuroscience. The word carries an air of the unfathomable, a whiff of science fiction. Yet scientists are making bounding advances in peeping into the windows of, if not our souls, our brains. Piquantly described by Dr Geoff Bird as a ‘sloppy bag of disgustingness’, the adult human brain weighs in at 1.4 kg and has the consistency of set yoghurt. The make-up of the brain is a mass of headspinning statistics: it consists of 80-100 billion neurons connected by 100 trillion synapses in a forest of mental pathways; has 1 trillion ‘support’ cells; and contains 176,000 km of myelin (the fatty white matter which coats some of the neurons in the brain and allows them to transmit information more quickly than uncoated neurons – making them the fast lanes of the mind).
 
These jaw-dropping facts and figures launched the annual Meyler Campbell  lecture for 2011, given by Dr Geoff Bird of Birkbeck College and the Institute of Cognitive Neuroscience UCL and entitled ‘Neuroscience & Organisational Coaching’. Throughout Dr Bird’s captivating presentation you could have heard the metaphorical pin drop in the packed auditorium as our poor bags of disgustingness struggled to absorb the insights from the frontiers of this incredibly fast-moving science. If the knowledge that we are gaining of how the brain functions is staggering, the implications and applications of this knowledge are even more so. Scientific intervention, through the administration of drugs or electro-magnetic currents, can modify the working of the brain. This can be heralded as a massive leap forward in the treatment of diseases like Parkinson’s, where brain modulation has been shown to reverse the negative effects in up to 40% of cases. 
 
But what of drugs that make people smarter? Drugs such as Ritalin, commonly prescribed for children suffering from attention deficit disorder, really can improve how people learn. Some research has indicated that up to one in five US students take drugs like Ritalin to maximise their learning capabilities. So if it’s scientifically possible to rev up our brainpower, is it right to do so? Given that coaching involves helping clients change their patterns of thought and behaviour to enable them to reach their goals, should we as coaches be recommending that our clients take drugs to allow them to enact and embed change more quickly? Should we be taking drugs to allow us to accelerate our own learning and to coach more effectively? Weighty questions indeed – and the ethical debate around such matters may be closer than we think.
 
For the moment, the current ‘breaking news’ of neuroscientific discoveries can deepen our understanding of how coaching relates to what goes on in our brains. Our front brain is our conscious mind, processing one thing at a time, relatively slowly. Unconscious, fast, automatic thinking occurs in our back brain. Using the unconscious mind through activities like eye contact, mirroring of body language and imitation of language raises the level of trust and social interaction between client and coach. For instance, eye contact has been proved to actually cause fluent, frequent speech – so it can help clients articulate their issues. The only problem is that thinking deliberately about such things means that the conscious mind has taken over, when the best way to harness the benefits is to surrender control to the unconscious brain. This may not be the metaphysically insoluble problem it appears, because recent experiments have revealed that the unconscious mind knows much earlier than the conscious mind what our intentions will be – sometimes up to 10 seconds sooner. So maybe it doesn’t matter what we ‘think’, as the unconscious is in the driving seat anyway?
 
Geoff outlined two different types of learning and developing new patterns of behaviour: habit-based and goal-directed learning. Habit-based learning occurs in the unconscious mind as a result of neurons repeatedly being activated together when a particular action occurs, strengthening the synaptic connections between them and eventually making the action a habit. This requires a lot of repetitions so habit-based learning takes a relatively long time to occur (around 3 months), but once we’ve got it, we can retrieve the learning quickly and are unlikely to forget it. The ability to ride a bike is the outcome of habit-based learning. In contrast, goal-based learning can occur very quickly but because it happens in the conscious mind, it’s slower to retrieve and is forgotten more quickly. When both attention and emotion are focused on a goal, the ‘routing’ of our neural networks changes on a millisecond-by-millisecond basis. This goal-based learning occurs in coaching with tools like the GROW model, which achieve fast results. For coaching to bring about long-term, ‘hard-coded’ change, we need to combine both habit-based and goal-directed learning, within and between coaching sessions.
 
The human brain is truly amazing, and, as Geoff pointed out ‘just ridiculously complex’. Despite this complexity – and I find the idea that our minds will always keep some secrets from us strangely comforting – recent progress in neuroscience means we have more understanding than ever before about what goes on in our heads. The application of the findings of pioneering neuroscientists like Geoff in helping us reach our potential are, well, quite mindblowing.
 
Originally published on www.lizgooster.com.
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Antarctica and beyond

by Ruth Storm (BC07)

Dear all,

I’m about to embark on another adventure and it would be great to have you follow along.  I’ll be skiing to the South Pole, mountain climbing in Antarctica’s Ellsworth Mountains, then exploring southern Chile.

You can follow me and the team I’m with on the following blogs:

www.southpoleroundtrip.com
www.weberarctic.com  (our Guide, Richard Weber)
http://south-pole.weebly.com/index.html (my team mate, Chris)
http://www.explorersweb.com/polar/ (overall coverage of all teams going to the South Pole this year, click on the main picture/Antarctica wrap-up to get full details)

Our journey is a 900 km ski from the edge of the Antarctic continent to the South Pole. We expect to take around 35 days to do this.  There is much more description on the websites above.  My time table (subject to weather) is as follows:

Nov 8 – depart London for Punta Arenas, Chile
Nov 16 – depart Punta Arenas for Union Glacier, Antarctica
Nov 20 – fly to start point, Messner Route to South Pole
Dec 25-28 – arrive South Pole!
Dec 28 – return to Union Glacier (Twin Otter plane pick-up) – the others will kite ski back
Dec 29 – Jan 5 – mountaineering in the Ellsworth Mountains
Jan 5 – return to Punta Arenas to await the others returning on Jan 12
Jan 12 – Jan 29 – explore southern Chile

Love, Ruth

 

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Harvard Medical School and McLean Hospital – Coaching in Medicine and Leadership

 
By Sascha Proudlove (MC11)
 
October 21-22, 2011 Boston MA
 
Wow. Coming to this conference felt like a visit to the epicenter of the coaching world. For me, it was a kind of stimulating vacation as the past 6+ months have been spent moving our family and two little ones (3 and 1) from the UK to the US (plus unexpected earthquakes, hurricaines, and snowstorms!). I left Daddy in charge for a few days in NJ and headed up solo to Boston, which is also where I grew up. 
 
Unlike the warm, familiar surroundings of the Royal College of Physicians in Regent’s Park or the Sainsbury Room at Portland Place, the conference had 500+ participants from every continent and an age range of mid-30′s to 60′s. About 30% were physicians or from the heath care field. I found a table for the welcome speeches and sat next to two terrific doctors, both of whom were looking to transition out of medicine and into coaching physicians. I hadn’t really thought about or been exposed to coaches outside of the business world. People were buzzing about the recent New Yorker article on coaching from October 3 by surgeon Atul Gawande, which I dug up and read when I got back to my parents’ house.  I was a bit surprised that I did not recognize any other participants. There were some lovely folks from the UK, mostly with medical backgrounds. I did of course recognize Carol Kauffman and Robert Biswas-Diener (who has a new book on Happiness). I ran up to Carol to say hello and in the midst of running and participating in this huge event it was amazing that she remembered me and my name! 
 
The first speaker was Jim Loehr, co-founder of the Human Performance Institute (www.corporateathlete.com). I had heard about him as my college squash coach gave me one of his sports psychology books. I had never thought of him as relevant to executive coaching. His theme was ENERGY and bringing together the two worlds of health care and executive coaching. After all my years of working in financial services and feeling guilty for trying to get out of the office to get a bit of exercise, this guy was amazing with his message to corporate leaders. 
 
- Must get leaders to understand the critical role health is to leadership
- Not only give permission but compel leaders to take better care of themselves
- What ignites human capital? Energy. How do you get it? Exercise, sleep, taking care of yourself. 
- We are facing a human energy crisis (plus obesity, etc., etc.)
 
He is a science guy and everything backed up by data. His institute was bought by Johnson and Johnson and he has a 9 acre campus in Orlando where they train corporate athletes and professional athletes. He is working with a NY company called Nextjump where you get a bonus if you take your vacation and work out during the day (so you don’t come home with an empty tank to your family, etc.). How to combat the human need to rest at around 2pm based on our circadian patterns. 
 
My strategy for the conference was to follow around the speakers I was most interested in. I had to tear myself away from Carol, as I love her work, but thought it was a good opportunity to check out some people in the field I had not yet been exposed to in person. I tailed Jim Loehr on day one and Manfred Kets De Vries on day two. I had of course heard about Manfred and actually own some of his books, which I have not had a chance to read yet. Just hearing about all of his accomplishments made me think that he would be a very serious psychoanalyst-type. I was absolutely delighted to be completely wrong. He is truly warm, funny, self-depreciating and engaged. It was really special to also meet his wife, Elisabet with whom he works at INSEAD. In the small world department, one of Manfred’s close colleagues and friends at INSEAD turns out to be a very old friend of my step-father’s (who has no connection to coaching at all)!  Other speakers included Margaret Moore, Richard Boyatzis, Robert Brooks, Diane Coutu, Michael Pantalon, and many more. 
 
Manfred’s session was on the group executive coaching his team does at INSEAD. They showed a video simulation of an intervention. Very deep work and experience/psychoanalytic training comes in – not for amateurs and quite profound stuff. They start the sessions by giving each participant markers and paper and asking them to draw a self portrait. 
 
I got to eat lunch at Legal Seafoods, a Boston institution, both days – a real treat. We were right on the waterfront in the newly regenerated part of Boston with great views of the harbor and the skyline. It was also Head of the Charles weekend, bringing back lots of memories. 
 
On Saturday, the grand finale was a presentation by Eric Whitacre and a choir from the New England Conservatory of Music (another neat connection as I used to sing and study there when I was quite young). Eric is a 41-year old very good looking composer and conductor of choir music. He is American but now lives in London with his family. He is making “choir geeks” cool. As someone who has never much appreciated modern classical music, I thought his pieces were beautiful. He used the choir to demonstrate coaching skills (less is more) and they performed two of his ethereal pieces – Lux and Sleep. These pieces were also sung in his virtual choirs 1 and 2 – if you haven’t already seen them, go to You Tube and type in Eric Whitacre Virtual Choir 1 and 2. Hundreds of people around the world recorded themselves singing his work and the voices are combined into a global choir, literally. It was one of the best examples I have seen of our shared humanity and changing the world for good…a high note to conclude the event. I will definitely make every effort to attend in future years. 
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John Stopford

John Stopford had the remarkable ability to be simultaneously a first rate business academic, an expert teacher (especially of executives and MBAs) and a guru able to connect with top management teams and business practitioners.  In the world of management education he was one of the most influential institution builders in the UK and Europe, a founder of the field of International Business and a leader in establishing both the Executive Education and Strategic and International Management departments at London Business School over forty years ago. His academic work will be remembered for his pioneering articles and books on the strategy and structure of multi-national enterprises; his unique ability to combine economic and political analysis in his work on government policy and multi-national business strategies; and his career interest and publications on large scale change in mature organisations. Many scholars have paid tribute to his unique contributions and insights; his extensive collaborations that allowed him to tap many streams of thinking; and his books where ideas were given full play.

John was born in Sri Lanka in 1939, the son of Robert Stopford, later Bishop of London. His earliest days were in West Africa, and there his story might have ended. Returning to the UK in 1943 by sea, the family’s ship was sunk by a torpedo. His mother was killed, but John, with his father and brother, survived in the water until they were rescued.

John Stopford’s first job as a teenager was in Rotterdam docks in the 1950s. He subsequently trained as a craft apprentice at the UK engineering company Baker Perkins, before gaining a degree in engineering at Oxford University and subsequently a Masters at MIT, where he worked on the Saturn I programme and published his first academic article. He worked for Royal Dutch Shell in the Netherlands and the UK, and was later managing director of a subsidiary of Booker McConnell in Guyana. He joined the PhD programme at Harvard in 1965, and first taught there before moving to Manchester Business School in 1968 and London Business School as Professor in 1971, where he was the founding Chairman of the Strategic and International Management Area and became Emeritus Professor in 2006. He was also Visiting Professor at Wharton, MIT, Stockholm and Aoyama Gakuin (Tokyo).

John’s rich and varied background, coupled with his exacting training at Oxford, MIT and Harvard gave him a base on which to develop and exploit his intellect. He wrote more than 20 books and monographs and over 90 scholarly articles. His first book, Managing the Multinational Enterprise (with Louis Wells, 1972), became a best seller in the UK and USA; Rival States and Rival Firms (with Susan Strange, 1991) won the book prize at the Academy of Management in 1992; and Rejuvenating the Mature Business (published in 1994 with Charles Baden-Fuller) won several awards, was referenced more than 50,000 times in management texts and published in five languages. His most recent book, The Future of the Multinational Company (joint editor), was published in 2004. Each of these books developed a stream of thinking subsequently adopted into mainstream management research and practice. He was elected as one of the 25 Founding Fellows of the Strategic Management Society in the USA and was a Fellow of the Academy of International Business.  A friend and colleague recalled that seeing John and his wife Sally together was such a delight that it became one of the main reasons for attending Academy of International Business meetings over the years.

John was also a senior staff member at the United Nations, served as non-executive director of Shell (UK) Ltd. and the Land Warfare Centre of the British Army, as Board Advisor to Vickers plc, as director of numerous small companies and on various UK Committees of Enquiry. He was founding Chairman of The Learning Partnership, a group of business thought leaders drawn from the world’s top business schools, pre-eminent consulting firms and Global 500 companies. He was a member of the Steering Committee and an Officer of the Order of St. John, a Governor of Goodenough College in London and a Fellow of the Royal Society of Arts. For many years he ran panels and served as a featured speaker at the World Economic Forum in Davos.

After his retirement, John remained active as a board-level consultant and coach for chief executives, as well as designer of board-level executive education programmes for many multinationals in the fields of strategy and international management. His services were retained by governments, including Brazil, Japan and Malaysia. Someone mourning him said the learning and coaching community had lost its exemplar – the one who mastered the complete range from full-power strategic advice, right through to “truly listening to the tiniest whisper of what the client wanted inside.”

Beyond his professional legacy John will be remembered for his extraordinary care for others, as a teacher, colleague and friend.

As a teacher he brought outstanding enthusiasm and dedication to the classroom, where he sought to explain with case studies and up-to date data how companies (and governments) worked and could do better. Yet he was also realistic, his classes often erupted in mirth when he told his students of the follies of managers. He never gave the same lecture twice. Each time he taught a case, he discovered a new angle. Former students recall that John always wanted to know what they thought – but having heard it, he would immediately challenge it. This was sometimes frustrating but always exhilarating. A colleague remembers driving with John on a Sunday evening to open a week-long executive workshop. On the way to the venue, John would be learning the names and backgrounds of every participant so that he could greet them and form an immediate personal connection.

After inspiring a group of MBAs for three hours, he would often rush into the lunch room at London Business School and, with breathtaking enthusiasm, engage his colleagues at the faculty table in thinking about some topical problem faced by a multinational company. The outpourings of his many collaborators in and around London Business School were enormous, but he took care to read them all. He would tell people when he liked what they wrote; and more often, with his ironic brand of British humour, he told them where he disagreed with it – or why he liked some parts but not others. But this did not stop him from urging people to publish. He was consistently encouraging to his juniors, renowned for his passion in their seminars. As a magnet for those who shared his commitment to put ideas into practice, he brought great talent to London Business School, including John Kay, Gary Hamel, Sumantra Ghoshal, Costas Markides and Julian Birkinshaw.

His friends remember him as the most wonderful intellectual companion, sometimes at concerts or galleries as he loved music and the arts; and he was just as good company on a long walk or on his many mountain climbs – which included two Himalayan first ascents. But what he loved best was a glass of wine, an often unlit cigar and a good conversation, be it at his home in Primrose Hill or late at night in some foreign hotel bar.  A conversation with John was always a journey with interesting detours and, all of a sudden, amazing vistas.

Despite a long and debilitating illness, John continued his professional activities until his final week, commenting on a recent book on strategy, reading a paper that a colleague had sent him and consulting with a couple of firm leaders who valued his enormous wisdom and insights in all matters regarding multinational enterprise. Friends and colleagues recall his unfailing courtesy even at the hardest times: how he would insist on getting out of his bed and accompanying them all the way to the elevators at his hospital floor. They also recall his undimmed mordant wit: his parting words to one were, “Don’t get cancer. It’s not fun.” Friends remember how John would look them in the eye, and tell them precisely what was happening with his illness if they needed to know; his kindness and courtesy meant he didn’t belabour others with the truth, but in himself he would never avoid it. Another friend observed admiringly how John was reading, talking, listening, debating, learning, and expostulating right to the end.

John is survived by Sally, their two sons and four grandchildren.

John Stopford, educator, died on 13th August 2011

(reproduced with the kind permission of the London Business School)

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Wall St Journal: Happiness at Work global index

By Jess Pryce-Jones (BC2005)

Wall St Journal have taken the first steps to launching a new happiness at work global index using our research. Please can you help us make that happen by going to this link, completing it and sending it on? http://tinyurl.com/WSJ-HappyAtWork

That would be fantastic! So far, so good!

 

 

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What Would Carl Jung make of 2011?

By Linda Woolston

As my Blackberry and I were grabbing the last few moments of contact with the outside world before the plane took off from Cape Town, I came across an article on the BBC website, “What would Carl Jung make of 2011?” An intriguing title of a piece written by Mark Vernon (http://www.bbc.co.uk/news/magazine-13645959). It’s 50 years since Jung died, and I think he may well have been surprised about how widely, for example, his work is used through MBTI.

Something I was pleased to read in the article as I head towards a “big” Birthday was the Jung quote “The afternoon of life must have a significance of its own and cannot be merely a pitiful appendage of life’s morning. ” The author goes on to say “For a culture with an ageing population like ours, Jung offers a vision of the glories of growing old, seeing it as a path to wisdom rather than a decline into senility. We shouldn’t despair over our mid-life crises, he thought, but seize them as the chance to find new vision and purpose.

Purpose and meaning were too oft repeated phrases at the Coaching Psychology conference and the role of the coach in supporting clients to gain clarity around their particular purpose, their values and what brings meaning to their work / lives.

Here is an extract from the article again referencing the search for meaning:

Key theories and concepts

  • The idea that personality types can be introverted or extroverted
  • The theory of psychological types – which forms the basis of Myers-Briggs
  • The belief that dreams reveal more than they conceal – pioneer in the field of dream analysis
  • The existence of a collective unconscious
  • The theory that certain archetypal images and stories repeat themselves across the collective history of mankind

Jung would spot the high levels of mental illness in modern society as well, marked by the boom in prescribed anti-depressants and other drugs in the years after his death. He would see that even politicians and economists are becoming concerned that while a nation’s material wealth can grow inexorably, it does not appear to deliver true happiness or fulfilment.

There are many factors that contribute to these trends. Jung was gripped by those that are psychological and reasoned that such concerns – real or imagined – arise in large part when we become disconnected from our spiritual side.

He argued that while modern science has yielded unsurpassed knowledge about the human species, it has led, paradoxically, to a narrower, machine-like conception of what it means to be a human individual.

This presumably explains why complementary therapies are flourishing in the 21st Century. They try to address the whole person, not just the illness or disease. Or it suggests why ecological lifestyles are appealing, because they try to reconnect us with the intrinsic value of the natural world.

In short, the life of the psyche is crucial. Jung believed it is fed not just by psychology, but better by the great spiritual traditions of our culture, with their subtle stories, sustaining rituals and inspiring dreams. The agnostic West has become detached from these resources.

It is as if people are suffering from “a loss of soul”. Too often, the world does not seem to be for us, but against us.

Towards the end of his life, Jung reflected that many – perhaps most – of the people who came to see him were not, fundamentally, mentally ill. They were, rather, searching for meaning.

It is a hard task. “There is no birth of consciousness without pain,” he wrote. But it is vital. Without it, human beings lose their way.”

I often think about the “ripple” effect of our work. We never truly know the impact of an “ah ha” moment with a client and how many others are impacted by those insights. I believe it goes way beyond the client and the ripple effect is felt by colleagues, family, even the man or woman in the street. I suspect Carl Jung couldn’t have imagined the number of corporate offices all over the world where people have been given feedback on their MBTI where the revelation, for example,  that some people are “P’s” and some people are “J’s” suddenly makes everything make sense.

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